The Golf Club Alcanada achieves the ‘Diamond Award’
Tagmarshal, the platform for optimizing and managing the pace of play in golf courses, recognize clubs, courses and resorts that provide golfers with an exceptional experience for players and service levels.
Statistics and knowledge of more than ten million golf rounds tracked in 2019 were used to compare the progress of the golf partners through proven results and enhance the best standards and service provision, which is essential in a moment in which the golf industry recognizes the opportunity and the need to improve players satisfaction, not only to guarantee the growth and future of the game, but also to achieve measurable business success.
The awards were presented at the end of the Tagmarshal Training Session at the recent PGA Merchandise Show. The European success in the Diamond Awards, the highest award of the Tagmarshal Awards, went to the Mallorcan Alcanada Golf Club and the Scottish Carnoustie Golf Links.
Alcanada golf course improved his average annual 18 hole round time by a phenomenal fifteen minutes during his busiest month of October. Praia del Rey and West Cliffs are two golf courses in Portugal that have also improved immensely their pace of play Tagmarshal’s vision is based on the positive impact it has on player satisfaction, while driving operational efficiency and generating additional revenue. We are proud that many of our partners excel in this effort,” says Bodo Sieber, CEO of Tagmarshal.
The rhythm and game flow data, improvements and results statistics form the backbone of the Tagmarshal Awards qualification, with the best compliments achieved through continuous improvement and performance over several years, recognizing the implementation well executed, continuous improvement and the guide of best management and personal practices.
Tagmarshal has tracked more than ten million rounds of golf using real-time data collected through the use of small ‘tags’ cut into golf bags, installed in buggies or offered on the patented 2Way display device installed in the buggy.
The information is transmitted to golf course staff or professional store staff, which allows the identification of groups that are out of position before problems arise. Course marshals can support proactively, objectively and without confrontations, resulting in a better experience for the players, consistent round times and extra free time to enjoy food and drinks on site, as well as opportunities for an additional ability to the output sheet.